Refund and Cancellation

RKA Infotech Pvt Ltd believes in helping its clients as far as possible, and has therefore a liberal refund and cancellation policy. Under this policy if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine, within the policy time frame and proved after investigation. Please read the fine prints of each deal before placing the order, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy
For Cancellations please contact us via contact us link- https://www.rkainfotech.com/contact-us.html Or email us at contact@rkainfotech.com with the project details for e.g. your website address, your name ,your contact details, service amount and reason for cancellation

Cancellation requests received within 2 (Two) days after placing the order will be treated as cancellation of services.

Refund Policy
We will try our best to create the suitable design concepts for our clients.

Since RKA Infotech Pvt Ltd offers non-tangible services, we do not issue refunds once the order is in advance development stage (half way or near completion) completed or the project (website, E commerce portal, software etc.) is delivered. As a customer you are responsible for understanding this upon placing the order. However, we realize that exceptional circumstance can take place. Technology being what it is, however, there may be instances where you may feel that your expectation in terms of quality of the product/project has not been met. In this case we recommend contacting us for assistance to investigate the cause and to provide you with the best solution as quickly as possible; if we are unable to do so, we may, in our sole discretion, issue a partial or full refund.